I. Primary Responsibilities
- Performing requirements analysis.
- Consolidate of information from departments to make sure that all parties understand the project requirements, solutions and planning in the same way.
- Help manage expectations of users and management, consulting users in translate their expectation into software requirements.
- Perform analysis on newly released features using usage metrics and customer feedback.
- Analyzing the impact of change requests during software development project.
- Ensure solutions are engaging and highly adopted by users/departments.
- Write reusable, clear, precise documentation, with helpful visual diagrams.
- Collaborate with Project Manager, Solution/Technical Architect, Developers, Testers and teams to provide details about software solutions business requirements and support project team in development complex business logic.
Optional responsibilities for future vision:
- Perform market research by speaking with customers and prospects.
- Working with industry analysts, and looking at competitive solutions.
- Be the expert who can help customers, support, sales, and other groups with questions about your feature areas.
II. Job Requirement
- Bachelor’s degree in Computer Science or related discipline.
- Good communication in both Vietnamese & English (English is optional).
- At least 2 years of experience in Business Analysis or a similar role in the software industry.
- Strong knowledge of software development process, especially software requirement analysis.
- Able to generate documentation in an accurate, unambiguous and succinct fashion.
- Able to perform requirement gathering and managing work independently or with minimum supervision.
- Demonstrated organizational, analytical, as well as presentation and related skills to maintain the customer relationship.
- Willing to take challenges & proactively collaborate with stakeholders and the team.
- Able to work independently with a good spirit and to manage time effectively.
- Experience with ERP system and automation workflow.
The followings are desirable:
- Experience in UI/UX.
- Familiar with Agile environment,
- Familiar with Jira/Confluence.
- Quality Assurance / Controller process.
III. Welfare
- Negotiable Salary
- Work time: Mon - Fri
- Attractive salary and benefits (13th salary and additional bonus every year)
- A fun and professional working environment
- Premium health insurance package
- Paid leave (12 days/year)
- Be granted company uniforms
- Annual health check
- Travel, team building, and other group activities